Frequently Asked
Questions
What are ThinTanks™ made of?
ThinTanks™ have been manufactured for almost two decades utilizing a proprietary UV stabilized polyethylene rotomolding process. ThinTanks™’ polyethylene manufacturing process contains zero BPA, and features a 3/8” thick sturdy wall construction, reducing sunlight reaching your stored water to limit bacterial growth. Just as important our tanks feature food grade polyethylene which is strong, durable and will not crack, corrode or rust.
What is so special about ThinTanks™?
ThinTanks™ are the only compact vertical storage tank that feature such an elegant, timeless design, while packing a ton of features, including one of the smallest footprints, highest storage densities, and longest life expectancy. To put it simply, ThinTanks™ provide an unmatched design, user experience, and a multitude of accessories and configuration options. Finally, there are 12 standard colours to choose from.
Are ThinTanks™ prone to splitting/bursting?
No. We manufacture our tanks as one complete unit to eliminate any seams/joints. Lines may be visible on the outside of the tanks but that is just part of the molding process. Also, internal cross-connectors ensure that when water fills the tank, there is sufficient strength to support all that weight. ThinTanks™ have been manufactured, tested and installed for over 15 years in Australia and other parts of the world, exposed to extreme sun and heat. These are some of the sturdiest water tanks ever made.
When exposed to freezing temperatures ThinTanks™ are not worried. You can drain your tank completely during winter months, or keep it filled – just make sure to stay below 3/4 of your tank capacity to allow room for water to expand.
What are ThinPots?
ThinPots are a breakthrough in vertical garden technology. Invented by the designers of ThinTanks™, these slim hanging planters offer an undeniable cool-factor to your already spectacular ThinTanks™. You can hang ThinPots on any ThinTanks™ – as many or few as you like. Also, with an optional pump kit, you can take advantage of the self-watering capabilities, for a glorious vegetable or flower garden.
ThinPots can be used to grow vegetables or colourful flowers directly on the side of your ThinTanks™. Use the vertical garden option to turn your ThinTanks™ into a creative work of art, or a constant food supply for your family.
What sizes do ThinTanks™ come in?
Chose from a range of sizes, starting at 500L, all the way to 4,000L. ThinTanks™ were designed to all share the unique style, and form-factor throughout the range of sizes. Also, ThinPots and other accessories fit the entire range of sizes, so you can have endless customization and configuration options for your home or business installation.
What sizes do ThinTanks™ come in?
Chose from a range of sizes, starting at 500L, all the way to 4,000L. ThinTanks™ were designed to all share the unique style, and form-factor throughout the range of sizes. Also, ThinPots and other accessories fit the entire range of sizes, so you can have endless customization and configuration options for your home or business installation.
How heavy are ThinTanks™?
When empty ThinTanks™ weigh 110lbs all the way to 400+lbs. For positioning on site, these tanks have been designed to be moved by a variety of means – by hand, dolly or machine. Consult with your landscape contractor or installer for the best method at your site.
When full, ThinTanks™ are very heavy. 1000L of water weighs 1000kg or 1 metric tonne. This is why it is imperative to have a solid base in place before you place your ThinTank™.
How do ThinTanks™ get installed?
Since a completely filled ThinTank™ is very heavy (up to 5 tonnes), a solid base is imperative. It is recommended to install a reinforced concrete pad before setting your ThinTank™ in place. Alternatively, you can utilize appropriate concrete or stone paving materials. Most importantly, a proper sub-base needs to be in place, composed of gravel or crushed stone, adhering to all local guidelines and best-practices. Makesure, to use the appropriate floor or wall bracket once the ThinTank™ is set in place.
When the tank is fully installed, the inlet and outlet water connections need to be made. Follow the included ThinTanks™ installation instructions for more details. Finally, once you have completed these steps, you can install ThinTanks™ accessories, following the included instructions.
Can ThinTanks™ really be made into a fence?
Yes. There are several ways to configure ThinTanks™, including in a straight line as an alternative to a fence. This configuration would completely replace an existing fence or serve as a new fence installation. It’s really quite simple, start with a sturdy base, set your ThinTanks™, utilize the appropriate floor brackets, and finally connect your tanks together with a tank connector kit. Rainwater will fill the tanks to an equal level, and you can use water from either end of the ThinTank™ fence.
Is tank water safe to drink?
Even though ThinTanks™ are made from drinking water and food grade polyethylene we do not recommend using rainwater for drinking or food preparation. The other materials in your ThinTanks™ installation and roof may have contaminants that cause the water filing into the tank to be contaminated as well. If you choose to install a rainwater tank to provide grey water for your home/building, installation requirements are more stringent. Please consult with your local plumbing and building codes/standards for more details.
How big of a tank should I select?
The following factors will help determine the most appropriate sized tank for you:
- Available space for the tank – Consider the footprint of the ThinTanks™ product range in relation to your ground space available. Also consider other obstacles such as windows, hot water systems and air conditioning units. Finally, make sure you have sufficient clear access for the tank to be moved into place.
- Water usage requirements – If you intend to use your harvested water for general garden watering or pool top-up you will require a larger volume of water than if you are only using it to supply your ThinPot vertical garden.
- The size of your roof catchment area – The area of your roof that has downpipes directed into your ThinTank™. The larger your roof space the smaller the tank required as it will receive more water every time it rains. As a rule of thumb 1m2 of roof space collects 10 litres of rainwater for every 1cm of rain or 10sq.ft of roof space collects 5.6 gallons of rainwater for every 1in of rain. Just a half inch of rain falling on a 1,000-square-foot roof will yield almost 300 gallons of water.
How are ThinTanks™ delivered?
ThinTanks are shipped from warehouses across USA and Canada. ThinTanks™ North manufactures and manages inventory at these warehouses, along with product delivery. Delivery is handled by 3rd party freight companies under contract to ThinTanks™ North. Depending on the size of your order, there are several sizes of truck that will deliver your ThinTank™. It is important to remember that you must have an adult present for your ThinTanks™ delivery. Specific delivery details will be coordinated and communicated at time of product shipment.
